Wednesday, January 1, 2014

A new year and Steam is down

First day of the year and the fellows at valve still have not taken steam seriously enough to keep their severs up 24/7, what does this mean? Well it means frustrated consumers, and unstable customer service, which valve has show boated about that being their benefit over other digital distribution services. It has been having stablity issues the entire winter sale...

With their holiday sales going on you would think this would be prime time for them to focus on stability but clearly that is not on their agenda since many can not even play their games, or purchase their games since off line mode is still broken something that has been a problem since day 1 with on and off workability. I have over 500 games on steam and can only play a few of them in offline mode and even fewer without steam started up. This is terrible, and clearly the folks at valve havn't cared enough to fix these problems nor will they.

While services like the humble store, desura, and gog offer games that do not depend on their client or at most have it optional to use, steam still lives in the dark ages and thinks its ok to lock us out of our games that we purchased, don't try to argue that we don't own shit because I am a game developer and I see that logic still as backwards ass logic used only to justify making a broken product and abusing the consumers in the process.

Every service has a product, and every product has a service.  To try to say games are only a service would be a down right lie, and argumentatively only said to try to discredit or attempt to take away their right to own the product of a service. Its like if you went to a barber, the barber cuts your hair, is it the barbers hair since he implemented his artistic capabilities on your hair. No... If you go to a mcdonalds and purchase a mcdouble or mc chicken is it mcdonalds mcdouble or mc chicken. No. Its a service that creates a product, same as mass producing a product such as the chairs you are assumptively sitting in while you read. Why should software and games be the only exception to right of ownership? Valve open you're eyes and get out of the dark ages dammit we should not depend on the digital distribution tools to play our games that basically require us to be online to even play a huge chunk of our games.

Not only this but the performance of steam is down right terrible, the more games you have the worse steam is on resources. From just the login screen the resources required is 37mb of ram, not that ram isn't cheap or that I have a issue or problem with how much memory, just 37mb for just logging in WTF are they thinking. Then when its loaded up its 49mb of ram with over 500 games loaded on the library screen in offline mode, granted a huge chunk of them I can't play in offline mode, only a select and limited amount of them I can.  You see its not a problem again for me just running steam by itself, but when you get a high demanding game that isn't optimized too well it doesn't help that you have a program that isn't optmized well running with a game that isn't optmized well and this has been a problem with steam for a very long time, not to mention just loading page to page on their website takes a while because of poor code and throwing syntax out the window. When your own web browser has interpretation problems with your website I think you need to fix it dammit.

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